Shipping policy

PhysFlex Shipping Policy

1. Shipping Options At PhysFlex, we prioritize efficient and reliable delivery for all your purchases. Our products are shipped via a Amazon, offering several shipping options for our customers in the United States and Canada:

   • Standard Shipping (3-5 business days): Free
   • Expedited Shipping (2 business days)
   • Priority Shipping (Next business day)

2. Order Processing and Delivery 2.1 Processing Time: We aim to dispatch orders within 1-2 business days following the confirmation of payment. 2.2 Backordered Items: If any item is backordered, we will ship the available products immediately and send the backordered items separately when they become available. 2.3 Delayed Delivery: If your delivery is taking longer than expected, please reach out to us for assistance and tracking.

3. Shipment Tracking Once your order is dispatched, you will receive a tracking link via email, allowing you to monitor your shipment's status.

4. Damaged Shipments If you receive a damaged parcel, please either refuse the delivery or contact our customer service for guidance. If you were not present at the delivery and discover the damage later, please reach out to us immediately.

5. Customer Support For any queries or assistance, please contact our customer service team at support@physflex.com.